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Prior to beginning work on this discussion forum, read Chapter 19: Performance Management and Learning and Chapter 20: Performance Management and Talent Management, and Measuring the Impact of Learning at the Workplace on Organisational PerformanceLinks to an external site..
You work as a manager of a financial management organization.
You are responsible for the accountants who perform professional audits for organizations seeking to reduce financial risk and better understand their financial position. A member of your team, George, is not meeting performance expectations. Several clients have complained that he has not provided them with information to reduce their risk and offers very little feedback on improving the management of their finances. In reviewing George’s work and meeting with him, you discover that he lacks some of the skills necessary to identify risks an organization is facing. While he understands some of the information he needs to provide to clients, he admits that he is not confident in his ability to clearly communicate this to the clients. You also notice his reports are not well-written and are difficult to understand.
In an initial post of at least 350 words or more and citing at least two required resources,
Discuss how you could use training to help George build the skills necessary to do the job.
Identify specific training needs for George.
Make recommendations on what should be included in a training plan for George.
Required Resources
Text
Armstrong, M. (2022). Armstrong’s handbook of performance management: An evidence-based guide to performance leadership (7th ed.). KoganPage Publishing.
Chapter 19: Performance Management and Learning
Chapter 20: Performance Management and Talent Management
Chapter 21: Performance Management and Reward
Chapter 22: Performance Management and Employee Engagement
The full-text version of this ebook is available in your online classroom through the RedShelf platform. Chapter 19 discusses the value of learning and how it relates to performance management, and Chapter 20 what it means to manage talent during the performance management process. Chapter 21 discusses methods to reward employees to achieve higher levels of performance and Chapter 22 how to keep employees engaged while managing performance These chapters will assist you in your Training and Skill Development and Keeping Employees Motivated and Engaged discussion forums, and It Begins With Talent Management assignment this week.
Articles
Gnepp, J., Klayman, J., Williamson, I. O., & Barlas, S. (2020). The future of feedback: Motivating performance improvement through future-focused feedback. PLoS ONE, 15(6), Article e0234444. https://doi.org/10.1371/journal.pone.0234444
The full-text version of this article is available through the EBSCOhost database in the University of Arizona Global Campus Library. This article provides information about motivating employees based on a variety of feedback strategies and will assist you in your Keeping Employees Motivated and Engaged discussion forum, and It Begins With Talent Management assignment this week.
Kakkar, S., & Vohra, N. (2021). Self-Regulatory effects of performance management system consistency on employee engagement: A moderated mediation modelLinks to an external site.. American Business Review, 24(1), Article 11. https://doi.org/10.37625/abr.24.1.225-248
This article provides information about how the performance review process impacts employee engagement and will assist you in your Keeping Employees Motivated and Engaged discussion forum, and It Begins With Talent Management assignment this week. this week.
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Kopp, T., Kinkel, S., Schäfer, T., Kieslinger, B., & Brown, A. J. (2020). Measuring the impact of learning at the workplace on organisational performanceLinks to an external site.. International Journal of Productivity and Performance Management, 69(7), 1455–1474. https://doi.org/10.1108/IJPPM-12-2018-0443
The full-text version of this article is available through the ProQuest Central database in the University of Arizona Global Campus Library. This article provides information about training and learning and how they relate to performance management and will assist you in your Training and Skill Development and Keeping discussion forums, and It Begins With Talent Management assignment this week.
Tudor, A.-D., & Petre, A.-G. (2021). The performance evaluation system and the impact on employee motivation: Do performance appraisal rewards play a role in motivating and engaging employees?Links to an external site. Review of International Comparative Management, 22(5), 721–728.
The full-text version of this article is available through the ProQuest Central database in the University of Arizona Global Campus Library. This article provides information about whether performance appraisals keep employees engaged and motivated and will assist you in your Keeping Employees Motivated and Engaged discussion forum, and It Begins With Talent Management assignment this week.
Recommended Resource
Article
Awan, S. H., Habib, N., Akhtar, C. H., & Naveed, S. (2020). Effectiveness of performance management system for employee performance through engagementLinks to an external site.. SAGE Open, 10(4). https://doi.org/10.1177/2158244020969383
The full-text version of this article is available through the SAGE database in the University of Arizona Global Campus Library. This article provides information about keeping employees engage by providing an effective performance management system and may assist you in your Keeping Employees Motivated and Engaged discussion forum, and It Begins With Talent Management assignment this week.
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