Category: Public administration

background to the studies of effective leadership and implementation or organizational performance in the tombel council

Assignment – The Four Components of Emotional Intelligence and Forgiveness Instructions:
Individuals who work as leaders in the public sector understand the significant issues that affect public sector leadership, e.g., administration changes, fraud, waste and abuse, media storms, and union-management relationships.
The emotional intelligence paradigm provides the ability to understand and interpret one’s emotions and those of others and respond appropriately. Emotional intelligence (EQ) combines self-awareness (understanding oneself) and empathy (the ability to feel and understand what others are feeling). High emotional intelligence is increasingly recognized as necessary in organizations because of the growing complexity of society and the variety of stakeholders that must be communicated effectively.
This assignment focuses on the following quadrants of Emotional Intelligence and asks you to reflect on them as a public sector institution leader. Self-awareness: Making sound decisions requires an individual to understand how their behavior affects judgment, productivity, attitudes, and more. The best leaders are self-aware of their emotions, weaknesses, limitations, and strengths. For example, a manager who isn’t a good delegator but is self-aware of that shortcoming can consciously delegate tasks more and trust the people to whom those tasks have been assigned. Internal awareness isn’t eliminating emotions from decisions but rather allowing them to work with rationality so they don’t subconsciously affect judgment. Self-Management: Leaders who make impulsive decisions or fail to control their emotions and lash out can quickly lose their subordinates’ respect. Those unregulated moments can undo any rapport you’ve built — and getting it back is never easy. Emotional intelligence breeds self-regulation that prevents moments individuals wish they could take back. Increased empathy: Emotional intelligence argues that emotionally intelligent individuals understand their emotional states better, allowing them to gauge others’ emotions more accurately. We learned empathy in this course, which places us in our employees’ shoes, leading to more thoughtful and deliberate decisions. Collaborative communication: Emotional intelligence allows individuals to understand their coworkers. As such, emotionally intelligent leaders can immediately pick up the room’s tone or group and speak honestly and sincerely to match that tone or mitigate unresolved tension.
Forgiveness: Emotional Intelligence provides individuals with the capacity to forgive their coworkers. Forgiveness is a multidimensional phenomenon that involves a person’s thoughts, actions, and feelings in which resentment toward a wrongdoer is decreased. The wronged person does not deny their right to their feelings but actively regards the wrongdoer with compassion, kindness, or love. This assignment asks you to reflect on the following questions.
This assignment is assessed in the course and gives us an understanding of your perspectives on the four quadrants of Emotional Intelligence. Leaders must understand how their emotions and actions affect the people around them to be effective. The better a leader relates to and works with others, the more successful they will be. Please answer each question below. There are no “right or wrong” answers. There is no minimum length required. This assignment demonstrates an understanding of self-awareness, self-regulation, motivation, empathy, and organizational relationships.
This is a reflection assignment. From your lens as a public sector leader and from the perspective of an emotionally intelligent leader, what actions do you take when you become aware that your emotions emerge? 2. From your lens as a public sector leader and the perspective of emotional intelligence, how do you cognitively manage feelings when you become aware of your emotions? 3. As a public sector leader, and from the emotional intelligence perspective, how do you express empathy with your employees? As a public sector leader and from the perspective of emotional intelligence, how do you manage relationships within your organization? As a public sector leader and from the perspective of emotional intelligence. What are your thoughts on forgiveness? How do you manage to forgive supervisors and employees? 
Your submission should include a title page and a reference page. Your paper should be written according to APA standards.

Instructions:  Choose ONE of the following.  Include the prompt in your answer.
Watson and Abzug assert that nonprofit organizations need to implement a human resource system, not merely execute a set of human resource tasks. What is the point of the distinction they make, and why is it important?
Watson and Abzug tell us that retention is as important as recruitment and selection. What are the key issues to address in order to retain your best personnel?
What is the governing board’s role in an effective nonprofit human resource system?
Explain the concepts of “internal equity” and “external equity”? Discuss why each is important to address in the design and implementation of a rewards system.
In what ways is the external environment (e.g., the external market) relevant to a given nonprofit’s compensation system? How might information about the relevant job market be secured, and how should it be used in setting compensation levels for a nonprofit organization?
What are the unique considerations and concerns that must be addressed with regard to nonprofit organizations’ executive compensation?
Volunteer management might be approached as either a “program management” or “personnel management” process. What is the difference between these two orientations? What difference might this make for the design of the program?
What motivates volunteers to serve? What motivates volunteers to continue to serve once they have started with a nonprofit organization? Are different generations motivated by different things?
How should performance management be handled with volunteers? Is it appropriate to terminate a volunteer if he or she is are not performing well in the assigned role? If so, how should this be handled to ensure that the result is appropriate and fair?
The Conclusion discusses multiple reports that describe the changing environment and nature of the nonprofit sector and its organizations and notes the four key types of challenges that Lester Salamon identifies. What are the key trends? What are the key challenges that are likely to be the greatest forces for continue change in the sector?

The Discussion Board question for Week 6 is:
From an employee perspective, what are three advantages of working in a unionized organization?  What are three disadvantages?
Discussion Forum Participation
Online discussions pose an opportunity for rich and meaningful student learning and interaction. Online discussions extend classroom learning by providing an asynchronous method of communication for the exchange of meaningful ideas that promote critical thinking and develop thoughtful reflective learning. All students are expected to participate in each weekly discussion. These forums will be grounded in durable or critical thinking utilizing case studies, problem/solution scenarios or other appropriate assignments.
Students must answer all questions in APA style, citing references from the book and other sources.  All answers must be at least two paragraphs.  Students must also reply to at least two other students’ posting.
The questions posed in the discussion board/forum are generally related to a major topic examined in the assigned readings. These online discussions pose an opportunity for rich and meaningful student learning and interaction. Online discussions extend classroom learning by providing an asynchronous method of communication for the exchange of meaningful ideas that promote critical thinking and develop thoughtful reflective learning. All students are expected to participate in each weekly discussion. These forums will be grounded in critical thinking. Students are expected to participate, so please be on time with your postings. You can post your answer and responses at any time prior to the stated deadlines. Since discussions require class interaction, no credit will be given if the post is not submitted in the week due. Although you can use other sources to answer the discussion topics and essays, you are also required to include information from the week’s readings.
Consider the following when you post:
Is the contribution mechanically clear enough for readers to understand the points being made?
Is the contribution on time?
Does the contribution meet the minimum length requirements?
Does the contribution reference assigned readings or other resources?
Does the post contain “critical thinking” that is indicative of the paradigms in the field?
Are the ideas communicated with respect for those who may dissent?
You are also required to respond to at least two colleagues – at least one half-page each. Consider the following when you reply:
Is the reply mechanically clear enough for readers to understand the points?
Does the tone of the reply demonstrate respect towards the author of the original post?
Does the reply inspire further discussion among the class?
All postings will be completed by Sunday midnight and will use a grading rubric.
Other things to consider:
Please be professional and courteous.
Online communication lacks the non-verbal cues that provide much of the meaning in face-to-face conversations. Choose your words carefully, phrase your sentences clearly, and keep your sentences and paragraphs brief.
Review appropriate “Netiquette” at http://www.albion.com/netiquette/ (Links to an external site.)Links to an external site.
State the main topic of your posting in the Subject line.
State your purpose for writing at or near the beginning of your message whenever possible.
Proofread what you post. You may want to use a word processor to draft what you intend to say, check your spelling and grammar, and then paste your text into the Message section of your posting.
Please do not use all capital letters. It makes it hard to read, and it comes across as though you were shouting.
Watch: 
How to handle a grievance like a Pro
https://www.youtube.com/watch?v=_kQDGRembw4
USOPM (September 13, 2013). How to Handle a Grievance Like a Pro [Video file]. Retrieved from Youtube.

TASK:
Write a brief and informative paper about a course topic: City
of Los Angeles (please see attached paper that I worked on and need it to be focused on that) 
·       
Introduce the reader to the topic (City of Los Angeles) you
have chosen to write about; Convey what has been learned from:
expert sources about the
topic’s historical context; and
relevance in public sector
environments.
·       
Illustrate understanding of the topic by applying its
concepts to current context and practices within your Case department/agency.
·       
Cite at least three sources of information throughout your
paper.
·       
NOTE: AVOID DIRECT QUOTATIONS AND QUOTED PASSAGES FROM
SOURCE MATERIAL
FORMAT
·       
Headings: Be sure to type
these BOLD Headings into your paper:
1.     INTRODUCTION [provide background
information and relevant context to introduce your topic]
2.     TOPIC DEFINITION [refer to expert sources
to define the topic you are writing about]
3.     TOPIC DESCRIPTION [describe and
explain the important and relevant components of the topic]
4.     STRENGTHS/BENEFITS [present
findings from expert sources]
5.     LIMITATIONS/BURDENS [present
findings from expert sources]
6.     APPLICATION: [apply/discuss
the relevance of this course topic/theme to your case department/agency]
7.     REFERENCES: [List all
sources that you cited in your paper (Minimum 3; APA style)]

NONPROFIT LEADER INTERVIEW PRESENTATION
Interview a nonprofit leader with regard to the following:
What ethical values are important for nonprofit organizations & their leaders? Why?
What actions reinforce important ethical values in the organization? How do these examples help lead the organization?
What particularly challenging or thorny issue(s) have they faced? How were those challenges met & what can be learned from these issues in terms of ethics?
What expectations & standards does the board hold? What expectations & standards do other constituents hold?
Create a Power Point presentation that you will present to the class asynchronously using Screencast-O-Matic.  Instructions for using Screencast-O-Matic are under the getting started tab.  You will need to go to the website and get a free account.
You will upload your presentation to this discussion forum and then watch and comment on two classmates presentations.  
The beginning of the presentation should include a brief summary of the organization, its history, purpose, and mission of the organization. You can use any additional sources, including the text. The last slide should be a reference slide. Check your APA citation manuals for the proper way to cite an interview. The presentation should include 5-10 slides and should not last longer than 10 min.  

Consider the sample survey questions below designed for targets participating in a job training program. Each one of these questions has a flaw that violates the rules of writing survey questions. Study the body of each question and the option choices to identify each flaw 
-What is your highest education level? (A) High school diploma or GED, (B) Some college or Associate’s degree, (C) Bachelor’s degree or better.
-What is your employment status? (A) Employed full-time, (B) Employed part-time, (C) Underemployed, (D) Unemployed.
-If employed, what is your current annual income? (A) $25,000 or less, (B) $25,000-$49,999, (C) $50,000-$74,999,  (D) $75,000-$99,999, (E) $100,000 or more.
-To what extent are you satisfied with the job training associates? (A) Very satisfied, (B) Somewhat satisfied, (C) No opinion, (D) Dissatisfied, (E) Very dissatisfied. 
-To what extent do you feel that the job training seminars are clear, concise, and relevant to your current job field? (A) Strongly agree, (B) Agree, (C) No opinion, (D) Disagree, (E) Strongly disagree.
– Please use the lectures link to help identify what flaws to look for
1. https://youtu.be/cCMXCzBDfE4?feature=shared
2. https://youtu.be/ECL_bqN7rE0?feature=shared

Reflection Assignment from Chapter 12:
If you have worked as a volunteer for a nonprofit, please reflect on your experience, i.e., what were the strengths and weaknesses of the nonprofit structure?  What suggestions would you make to improve the volunteer experience? If you haven’t worked as a volunteer describe what you would consider to be the perfect volunteer experience; your interaction with the organization, its culture, staff/management, orientation, training, etc.?1-2 pages
Reflection- Papers
Reflection papers allow students to communicate with their instructor about how a specific article, lesson, lecture, or experience shapes your understanding of class-related material. Reflection papers are personal and subjective, but they must still maintain a somewhat academic tone and must still be thoroughly and cohesively organized
The due date for this assignment is Sunday by 23.55 EST or 11:55 PM.  Any assignment submitted late without prior approval by the instructor may not be graded, or may be partially graded by the instructor.
The paper should be at least 1-2 pages in length  using font size 12- Times New Roman, 1 inch boarders.  The cover page and reference page do not count.  Proper APA writing procedures should be used.
Grading Rubric
Evaluate the dimensions of an effective personnel manager, which include: strategic and operational concerns, constitutional/legal issues, civil service, recruiting/hiring/ developing/retaining high quality employees, labor union/management relations, and employee benefits..
Evaluate the complexity of administering personnel in the public sector, which has become a difficult balancing act between the needs of the organization and building human capital.
Critically analyze the tasks of public personnel systems into a human resource management process through application of problem-solving exercises and cases.

What are the merits of building a self-managed, cross-functional, or virtual team?  When these team concepts are applied, when are they successful, and when are they not successful?

Post benchmarks related to a specific outcome and develop metrics for monitoring outcome data for a nonprofit or public/government organization. Include your frequency of measure and/or how often you will measure, and explain why. State your opinion and validate with two peer-reviewed, scholarly resource(s).
(150 words)