Reading Assignment
As you read through the resources and watch the videos consider the following:
How is the communication process supposed to work in an organization?
What are the different methods of communication practices?
What are the barriers to effective communication?
Are all communication practices truthful, responsible, and concise?
Did you ever question an e-mail, order, policy, message, or direction from a leader due to their poor communication practices?
Read
Read the following from your textbook, Organizational behavior.
Chapter 8
Chapter 8.1: You’ve Got Mail…and You’re Fired! The Case of RadioShack
Chapter 8.2: Understanding Communication
Chapter 8.3: Communication Barriers
Chapter 8.4: Different Types of Communication and Channels
Chapter 8.5: The Role of Ethics and National Culture
Chapter 8.6: Employee Satisfaction Translates to Success: The Case of Edward Jones
Chapter 8.7: Conclusion
Watch
What are the barriers to communication? | Oral Communication in Context-SHS
Communication cycle
References
Organizational behavior. (2017). University of Minnesota Libraries Publishing. https://open.umn.edu/opentextbooks/textbooks/organizational-behavior. Licensed under CC BY-NC-SA.
Teachlearning English (2020, August 23). What are the barriers to communication? | Oral Communication in Context-SHS [Video]. YouTube. https://www.youtube.com/watch?v=4Z1BIeje_ko&ab_channel=DavidHarmon
Harmon, D. (2018, June 2). Communication cycle [Video]. YouTube. https://www.youtube.com/watch?v=4Z1BIeje_ko&ab_channel=DavidHarmon
Written Assignment
Communication can be more challenging than one may think for various reasons, such as language, vagueness, and poor writing skills. These types of challenges are known as communication barriers. You have been introduced to several types of communication barriers in this unit. Many barriers block, change or diminish the communication process. Here are a few examples of types of communication barriers.
Filtering
Selective perception
Information overload
Emotional disconnects
Lack of source familiarity or credibility
Workplace gossip, semantic
Gender differences
Choose three of the barriers. Describe how each barrier blocks, changes, or diminishes the communication process within an organization. Provide examples for each one.
Prepare a double-spaced one- to two-page informative essay using Times New Roman 12-point font. Use and cite at least two sources which may be material in our textbook or additional sources from the internet, the LIRN, or other sources to which you have access.
Cite references to material that you use in preparing the essay using the American Psychological Association (APA) style.
For assistance with APA format, refer to the LRC: Academic Writing.
To access LIRN refer to the LRC: Online Library
You will be peer-assessed on the following criteria:
Provides a clear description of how three different barriers block, change or diminish the communication process
Cites a minimum of two sources (APA format) and includes a reference page
The paper is well-written and free of grammatical and spelling errors.
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