Change Management Plan for American Express: Expanding Internationally

8 June 2024
LaSandra, thank you for your detailed report addressing a change plan for AmEx.
Your report touches on each section of the analysis and action plan with ample detail to guide an effective change action.
Very well written paper.
Section 3 is missing the survey results and analysis of your Change Readiness Assessment found in the module’s Content/Practice tab using the learning activity link to the survey.
The ref list consistency in editing needs attention as noted.
To complete the assignment for full evaluation, take the change readiness survey and adjust the ref list format to adhere to the APA format.  Submit again when ready.
Best wishes,
—JPH
This competency assessment assesses the following Outcome(s):
GB560M4-4: Evaluate change management plans.
Redman (2019) states that the world is changing quickly, change is hard, and many change efforts fail. A leader must have a good plan in place to navigate through these changes to stay successful. Now, you will apply that knowledge to a company scenario, building an implementation plan into the process so it is actionable. Select one business from the current winners from any of the categories in the Great Places To Work list. Assume that you are the new CEO of this business who has goals of expanding your business. Depending on your choice, you can select one or more from the following list:
Expand nationally or internationally
Change your business offering(s) or target customers
Merger or acquisition
Another goal of your choice
For this 4- to 6-page APA-compliant paper (not including title and reference pages) respond to the following:
Section 1 – Overview and Goal Description
Select the company that you will use for this paper. Provide an explanation and rationale for your choice. As there are many categories in the Great Places To Work site, you may want to explore an industry you know well or look to expand your knowledge by selecting an industry you are unfamiliar with.
Describe the vision, mission, and values as individual components in the current state of the company. Explain the systems relationship of these elements, and how they are related to help the company achieve success.
Provide any additional background information (i.e., financials, primary products, and services, etc.) to ensure the funding agency has an overview of the organization.
As the new CEO, identify the growth goal(s) you would like to achieve including a rationale for this choice(s).
Section 2 – Change Management Best Practices
Search for best practices in change management. Use at least two resources from your readings/videos from this module, as well as two other sources you have uncovered in your research. These sources are not required to be scholarly. You may also include personal experiences as part of your research.
Present a synopsis of three best practices in change management, describing how they can support the change you are working on for this assignment. 
Describe where you will incorporate these best practices into your plan.
Section 3 – Change Management Plan Implementation
Complete the change readiness assessment from your learning activity, and list the results. Discuss how this information can help you prepare more successfully for leading this change.
Define the goals of the change management plan for the goal you have identified in Section 1.
Present the change management plan you will be using to fulfil the growth goal. You may use the video as seen in the readings, Managing Change. Managing change. The complete perspective [Video]. (2007). Edge Training Systems. https://libauth.purdueglobal.edu/sso/skillport?context=24781
Explain what tools and processes will be used to implement the action plan.
Describe the measurement process you will use to determine project success.