DONE – The 1st step is to write interview questions and conduct interviews with doctors, nurses, and admin staff of a small medical practice. You DO NOT need to worry about this: refer to the “interview questions” doc for the questions I created, refer to the “Smithville…” doc for the fake people to interview (you can also click on the link in the main instruction to interact with the fake interviewees), and refer to their pre-set responses for the SWOT analysis.
YOU DO – The 2nd step is to write up a SWOT analysis, analyzing the implementation of that new online scheduling system at Smithville. There is a link in the main instruction doc at the bottom, directing to a tutorial on how to craft a SWOT. You can refer to the format of that example.
NO external sources are needed unless incredibly essential.
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